Frequently Asked Questions

You can reach us by email at info@giftbuddy.co.nz or through our website by filling up the online form. Visit our Contact Us page for more information.

Our customer support team is available Monday to Friday 9am-6pm, Saturday, Sunday 9am to 3pm NZ time.

All deliveries are shipped from Monday to Friday.

Yes, we take your security seriously. We use [mention your security measures, e.g., "SSL encryption," "PCI DSS compliance," etc.] to protect your payment information. Learn more on our Security page.

Shipping times will vary depending on your location and the shipping method you choose. Our standard shipping typically takes 1-2 days for local deliveries (North Island).

For rural areas or South Island deliveries please allow 2-3 working days.

We also offer same day delivery in Auckland for orders made before 10am.

All deliveries are made from Monday to Friday.

Once your order is shipped, you'll receive a tracking number via email. Use this number to track your order's progress on our Order Tracking page.

We accept credit/debit cards, PayPal, Google and Apple Pay